RETURNS POLICY

RETURN AND EXCHANGES

We do not unfortunately offer returns or exchanges on any products due to hygiene reasons. We also do not offer returns or exchanges due to all our products been specifically designed for your order.

We reserve the right to reject goods which do not fall in line with our return and exchanges policy. By purchasing from Philippa Ellen, you are accepting our return and exchanges policy. 

You can always contact us for any return or exchange question at : contact@philippaellen.com

DAMAGES, FAULTS AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We do inspect every order thoroughly before shipping to ensure there is no issues or faults. If you have any issues regarding your order please contact: contact@philippaellen.com